SHIPPING AND HANDLING
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Free shipping is always nice - we totally get it! But as a small, family-run business, we’ve made the conscious decision to charge a low, flat shipping rate instead. Here’s why: Shipping costs, labor, and tariffs have all gone up significantly in recent years. Rather than raise our product prices...
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Yes, we ship internationally! Available shipping rates and transit times will appear at Checkout once you've input your shipping address.
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Please allow sufficient time for us to process and ship your order prior to tracking its progress—orders for sunglasses & accessories are processed and shipped out within 1-3 business days, and will take 2-5 days to reach US addresses via USPS. Orders for prescription glasses are custom made ...
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How quickly will my order ship?
As a small, family-owned business, we do all of our own assembly, packing and shipping from our warehouse in San Diego. We ship nearly all orders within 1-3 business days, and prescription orders ship within 7-10 business days (due to their custom nature). At checkout, choose between USPS Ground ... -
I live outside of the United States. Do I have to pay customs and taxes?
Possibly. Items shipped outside of the US may be subject to import duties, taxes and/or charges which in most cases will be shown within the shipping costs at checkout. Roshambo Eyewear is not responsible for any fees incurred. Please check with your country's customs office to determine what the... -
My shades show they are delivered but they have not arrived yet. What should I do?
If a package is marked as “delivered” by the USPS it is your responsibility as the recipient to track it down with your local post office. Please be sure to check around your home/yard as well as check with your neighbors. You’d be surprised how many packages are left inside open garages, behind ... -
What is AfterPay? I saw it as a payment option at checkout.
AfterPay is a payment option for you to split your purchase into 4 interest-free installments (due every two weeks). You’ll pay your first installment at the time of purchase, and the remainder over time via AfterPay.