SHIPPING AND HANDLING
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Yes! We offer free U.S. shipping on orders over $55. And during the holidays we often run promotions and specials, so make sure to sign up for our email newsletter to receive these secret discounts!
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Yes, we ship internationally! Available shipping rates and transit times will appear at Checkout once you've input your shipping address.
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Please allow sufficient time for us to process and ship your order prior to tracking its progress—orders for sunglasses & accessories are processed and shipped out within 1-2 business days, and will take 2-5 days to reach US addresses. Orders for prescription glasses are custom made to order ...
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I live outside of the United States. Do I have to pay customs and taxes?
Possibly. Items shipped outside of the US may be subject to import duties, taxes and/or charges which were not included in the total cost of your order. Such fees are not charged by ro•sham•bo baby, nor are we responsible for any fees incurred. Please check with your country's customs office to d... -
My shades show they are delivered but they have not arrived yet. What should I do?
If a package is marked as “delivered” by the USPS it is your responsibility as the recipient to track it down with your local post office. Please be sure to check around your home/yard as well as check with your neighbors. You’d be surprised how many packages are left inside open garages, behind ... -
What is AfterPay? I saw it as a payment option at checkout.
AfterPay is a payment option for you to split your purchase into 4 interest-free installments (due every two weeks). You’ll pay your first installment at the time of purchase, and the remainder over time via AfterPay. -
We are a small family business so we do all of our own assembly, packing and shipping from our warehouse in San Diego. We ship nearly all orders within 2-3 business days, and prescription orders ship within 7-10 business days (due to their custom nature). Thanks for understanding! During these C...