RETURNS & EXCHANGES

  • Sunglasses & Accessories can be returned or exchanged within 30 days

    Change your mind on the size or color? We accept returns or exchanges of unworn sunglasses or accessories within 30 days of purchase. Click here to start your Easy Return & Exchanges for US addresses. Some orders may qualify for free return shipping, otherwise, the actual postage cost (usuall...
  • Custom prescription glasses are not eligible for return or exchange

    Prescription glasses are considered custom orders and are not eligible for return or exchange. We guarantee the quality of the frames and the accuracy of the prescription matching your provided documentation. If the frames are damaged in any way, or become damaged during the normal course of use,...
  • International Returns

    Unfortunately, our easy returns portal only handles US returns. But you can still do a return if you are ok with paying the shipping back to us. Simply send your return items (with invoice and a note as to which items to refund) to: Roshambo Eyewear 1890 Diamond Street San Marcos, CA 92078